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<script type="text/javascript">
// Here is the monitor tag. This should go in the <head> of all your pages (in the template).
// This can be in an included script file or just in the source code.
// Mobile Liveperson exists in promo_layer.js
// Mobile EE exists at the bottom of <body>
// ********************************************
// BEGIN LivePerson Monitor.
// ********************************************
window.lpTag=window.lpTag||{};if(typeof window.lpTag._tagCount==='undefined'){window.lpTag={site:'14319287'||'',section:lpTag.section||'',autoStart:lpTag.autoStart===false?false:true,ovr:lpTag.ovr||{},_v:'1.6.0',_tagCount:1,protocol:'https:',events:{bind:function(app,ev,fn){lpTag.defer(function(){lpTag.events.bind(app,ev,fn);},0);},trigger:function(app,ev,json){lpTag.defer(function(){lpTag.events.trigger(app,ev,json);},1);}},defer:function(fn,fnType){if(fnType==0){this._defB=this._defB||[];this._defB.push(fn);}else if(fnType==1){this._defT=this._defT||[];this._defT.push(fn);}else{this._defL=this._defL||[];this._defL.push(fn);}},load:function(src,chr,id){var t=this;setTimeout(function(){t._load(src,chr,id);},0);},_load:function(src,chr,id){var url=src;if(!src){url=this.protocol+'//'+((this.ovr&&this.ovr.domain)?this.ovr.domain:'lptag.liveperson.net')+'/tag/tag.js?site='+this.site;}var s=document.createElement('script');s.setAttribute('charset',chr?chr:'UTF-8');if(id){s.setAttribute('id',id);}s.setAttribute('src',url);document.getElementsByTagName('head').item(0).appendChild(s);},init:function(){this._timing=this._timing||{};this._timing.start=(new Date()).getTime();var that=this;if(window.attachEvent){window.attachEvent('onload',function(){that._domReady('domReady');});}else{window.addEventListener('DOMContentLoaded',function(){that._domReady('contReady');},false);window.addEventListener('load',function(){that._domReady('domReady');},false);}if(typeof(window._lptStop)=='undefined'){this.load();}},start:function(){this.autoStart=true;},_domReady:function(n){if(!this.isDom){this.isDom=true;this.events.trigger('LPT','DOM_READY',{t:n});}this._timing[n]=(new Date()).getTime();},vars:lpTag.vars||[],dbs:lpTag.dbs||[],ctn:lpTag.ctn||[],sdes:lpTag.sdes||[],ev:lpTag.ev||[]};lpTag.init();}else{window.lpTag._tagCount+=1;}
// ********************************************
// NAVBAR INFORMATION
// ********************************************
// nav element for livechat desktop:
// <li id="lp-chat-header"></li>
// nav element for livechat mobile:
// <div id="mobile-chat"></div>
// ********************************************
// LIVEPERSON ENGAGEMENT ATTRIBUTES CONFIG
// ********************************************
lpTag.sdes = lpTag.sdes||[];
// GLOBAL VARIABLES
var productsInCart = [],
cartTotal = "",
cartCount = "",
pageName = window.location.pathname,
livepersonCartUpdate = /cart/.test(pageName),
livepersonCartStd = /store_view/.test(pageName),
livepersonCartSuccess = /success/.test(pageName),
lpPage = window.location.href,
lpl = false;
// ALL PAGES : if user loads page : send community, channel, and page data
livepersonSection();
// CAMPAIGN PAGES : if campaign exists for user : send marketing campaign data
if(parameterExists('cid'))livepersonMrktInfo();
// CART PAGES :
// if user purchases sucessfully : submit cart data for liveperson revenue tracking
// if user updates cart : send cart product data
if(livepersonCartStd){
if(livepersonCartSuccess)livepersonConfirmPurchase();
if(livepersonCartUpdate)livepersonUpdateCartProducts();
}
// if user submits EE form : send confirmation
if(/business|k12/.test(lpPage) && /thanks=true/.test(lpPage)){livepersonEELead()}
if(/empresa/.test(lpPage) && /confirmacion/.test(lpPage)){livepersonEELead()}
// DEMO EMAIL SUBMIT :
// if non EE user submits email for demo : send demo language
if(!/business|k12/.test(lpPage)){jQuery(document).on('demo_email', function(){livepersonDemoLead();});}
if(/\/demo/.test(document.referrer) && /lpl=true/.test(document.referrer)){livepersonDemoLead();}
// SECTION OPTIONS
// english business| english education| english consumer| english cart| english homepage
// spanish business| spanish education| spanish consumer| spanish cart| spanish homepage
// update to contains, not equals
function livepersonSection(){
// ENGLISH CONSUMER BY DEFAULT
var section = "english consumer";
// SPANISH CONSUMER
if(/espanol/.test(lpPage)){section = "spanish consumer";}
// ENGLISH || SPANISH HOMEPAGE
if(pageName == "/"){section = /espanol/.test(lpPage) ? "spanish homepage" : "english homepage";}
// ENGLISH BUSINESS
if(/business/.test(lpPage)){section = "english business";}
// ENGLISH EDUCATION
if(/k12/.test(lpPage)){section = "english education";}
// SPANISH BUSINESS
if(/empresa|sector-publico/.test(lpPage)){section = "spanish business";}
// SPANISH EDUCATION
if(/educacion/.test(lpPage)){section = "spanish education";}
// ENGLISH CART
if(livepersonCartStd && /us_en_/.test(lpPage)){section = "english cart";}
// SPANISH CART
if(livepersonCartStd && /hispanic/.test(lpPage)){section = "spanish cart";}
lpTag.section = [section];
}
function livepersonMrktInfo(){
var livepersonCID = getParameter('cid')
var livepersonCIDChannel = livepersonCID.substring(0,2);
var lpMrkt = livepersonCIDChannel == "se" ? livepersonCID.substring(0,5) : livepersonCIDChannel;
var livepersonMrkt = {"oo":"0","se-nb":"1","sm":"2","em":"3","af":"4","se-br":"5","ba":"6"};
lpTag.sdes.push({
"type": "mrktInfo",
"info": {
"channel": livepersonMrkt[lpMrkt]
}
});
}
function livepersonDemoLead(){
lpTag.sdes.push({
"type": "lead",
"lead": {
"topic": "demo form"
}
});
}
function livepersonEELead(){
var eelead = /business|empresa/.test(lpPage) ? "business lead" : "education lead";
lpTag.sdes.push({
"type": "lead",
"lead": {
"topic": eelead
}
});
}
function livepersonConfirmPurchase(){
livepersonProducts();
lpTag.sdes.push({
"type": "purchase",
"total": cartTotal,
"numItems": cartCount,
"orderId":rs.orderid,
"cart":{
"products": productsInCart
}
});
}
function livepersonUpdateCartProducts(){
livepersonProducts();
lpTag.sdes.push({
"type": "cart",
"total": cartTotal,
"numItems": cartCount,
"products": productsInCart
});
}
function livepersonProducts(){
cartTotal = rs.pixp_total;
cartCount = rs.pixp_cartCount;
var skus = rs.pixp_sku.split(','),
languages = rs.pixp_lang.split(','),
versions = rs.pixp_vers.split(','),
names = rs.pixp_name.split(','),
prices = rs.pixp_price.split(','),
quantities = rs.pixp_qty.split(',');
for (var i = 0; i < cartCount; i++){
var livepersonVersion = languages[i] + " " + versions[i];
productsInCart.push({
"product":{
"name":names[i],
"category": livepersonVersion,
"sku":skus[i],
"price":prices[i]
},
"quantity":quantities[i]
});
}
}
function parameterExists(param){
var reg = new RegExp('[?&]'+param+'=','i');
return !!window.location.search.match(reg);
}
function getParameter(param){
var reg = new RegExp('[?&]'+param+'=([^&]+)','i');
return parameterExists(param) ? window.location.search.match(reg).pop() : '';
}
</script>